Getting Started
Welcome to XDocs! Here are some resources to help you get started with our document management platform.
📧 Email Support
For technical issues or general questions, email us at:
We typically respond within 24 hours during business days.
Frequently Asked Questions
How do I upload documents?
You can upload documents by logging into your account and using the upload feature in the dashboard. Supported formats include PDF, DOC, DOCX, and TXT files.
Is my data secure?
Yes! XDocs uses enterprise-grade encryption to protect your documents. All files are encrypted both in transit and at rest.
Can I share documents with others?
Yes, XDocs provides secure document sharing features with customizable access controls and permissions.
What are the file size limits?
Individual files can be up to 100MB in size. Contact support if you need to upload larger files.
System Requirements
- Modern web browser (Chrome, Firefox, Safari, Edge)
- Internet connection
- JavaScript enabled
Account Issues
If you're having trouble logging in or accessing your account, please check:
- Verify your email address and password
- Clear your browser cache and cookies
- Try using an incognito/private browsing window
- Contact support if issues persist